PLEASE READ BEFORE PURCHASING

All products are handmade and SOLD AS IS.  At Meadows Knives we strive to make all of our products perfect, but they are sold with the understanding that these are handmade products. Some unevenness in materials and finishes may occur in the blades and handles. These unique qualities will not affect the usability or performance of the knife and will not be considered as defects.

Refunds / Returns
Your purchase is refundable for non customized knives within 2 days after delivery, if following criteria are met:

Knives have to be brand new and in an unaltered condition. Using the knife for a test cut or sharpening the knife will deem the knife used and will therefore be ineligible for refund.

Buyer must notify Meadows Knives intent to return the products within 2 days of delivery along with the reason for return.

Knives must be shipped within 2 days of notification of intention of return.

Knives must be returned in the same shipping containers provided with adequate packaging making the knife immobile within the box.

Knives must be insured with the shipping carrier for the invoice value and the method of shipping must have signature confirmation.

Return shipping costs including insurance and signature are the responsibility of the purchaser.

All approved returns are subject to a 10% restocking fee.

Custom knives are not refundable.

Placing an order confirms your acceptance of the return policy as stated above.

Exchange
Meadows Knives will only exchange ready made knives if you follow the return policy.

Terms/Payment
All payments are due before the knife is shipped. If you fail to pay or the method of payment is declined the purchaser forfeits the rights and ownership of the items purchased.  The amount of the custom knives are required to be paid in full before the knife is completed, if you fail to pay within 7 days of notification the buyer will forfeit the rights and ownership of the knife including any deposits made.

Shipping charges are the responsibility of the purchaser.

Meadows Knives will use USPS and UPS for package carriers and has rights to change these providers at any time without giving notice. Meadows Knives will require appropriate insurance on all packages amounting the total invoice value.

If an insured package is lost during transit Meadows Knives will refund the whole amount of the cost of the knife. If a knife is damaged during transit please contact Meadows Knives immediately with pictures showing the damage. Meadows Knives does not take responsibility for uninsured packages.

All international customs charges are the responsibility of the purchaser.

Liability (PLEASE READ)
Meadows Knives is not responsible for and will not be held liable for any harm, damages, injuries or other safety issues that may result from using Meadows Knives products. We make EXTREMELY sharp kitchen knives – please use them with care.

Copyrights
All the information and content on this site and derivative works including but not limited to descriptions, photos, videos, audio articles, text and designs are owned by Meadows Knives and are prohibited for use in any commercial purposes.

Meadows Knives holds the rights to change and update our terms of use and other policies.

We reserve the right to refuse service if you violate our policies.